Cancellation Policy

Hey, I get it — life happens! I’m flexible, but since my time is booked in advance, here’s how I handle cancellations and reschedules: 👉Service areas: San Fernando Valley, Simi-Valley, Westlake Village, Thousand Oaks, Moorpark, Santa Clarita, Castaic, West Los Angeles, Beverly Hills, West Hollywood, Central Los Angeles👈 🕒 Cancellation / Reschedule Fees: More than 12 hours before your booking: Free — no stress, no fee. 12 to 1 hours before: $40 Less than 1 hour or No-show: Charged 100% or up to 3 hours (what is less) of booked time (depending on what was scheduled). 📆 Late rescheduling = same fees as cancellation. Just think of it as a calendar swap — it still takes time to rearrange. 📬 You’ll get a few reminders via email (and sometimes text), so there’s plenty of time to make changes before any fees kick in. 💳 Heads up: When you book, your card will be saved securely on file. I don’t see your full details — and I can only charge according to the policy above. Technically, I can’t charge more than what’s set by the system. 🤝 Bonus: If you’ve got a good booking history with me, I may offer the fee amount as a discount on your next visit — except for no-shows (those really mess up the day). 📲 Need help or something came up? Just shoot me a quick text (right bottom corner - online chat). That’s the best way to get things sorted personally and avoid any extra charges. 🚨Just a Heads-Up 🚨 I may need to cancel or reschedule your appointment if something unexpected comes up — hey, life happens. If that ever happens, I’ll let you know as soon as possible, and of course, you won’t be charged 💳❌ Most likely, I’ll also say “sorry for the inconvenience” with a 20% discount promo code 🎁 to make it up to you 😉

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